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SnakkeHjelp · iOS App

Terms & Privacy

Terms of Use and Privacy Policy for the SnakkeHjelp mobile application.

Terms of Use Privacy Policy Contact

Terms of Use

Effective date: July 10, 2025

By downloading or using SnakkeHjelp, you agree to these Terms of Use. Please read them carefully. If you do not agree, do not use the app.

1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of SnakkeHjelp ("the App"), a Norwegian speaking practice application developed by Michael Joseph Redoble ("Developer," "we," "us," or "our"). By downloading, installing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms.

2. Description of the App

SnakkeHjelp is an AI-assisted Norwegian language speaking practice application. It provides conversational practice dialogues to help users improve their spoken Norwegian. The App is currently in beta and distributed via Apple TestFlight.

The App is intended as a supplemental learning tool and does not replace formal language instruction or professional language assessment.

3. Eligibility

You must be at least 13 years of age to use the App. If you are between 13 and 18 years old, you must have the permission of a parent or legal guardian. By using the App, you represent that you meet these eligibility requirements.

4. Beta Software

The App is currently in beta testing. Beta software may contain bugs, errors, or incomplete features. We make no guarantees regarding the stability or availability of the App during the beta period. Features may change without notice.

5. Acceptable Use

You agree to use the App only for its intended purpose of language learning. You must not:

  • Use the App to generate, store, or transmit content that is unlawful, harmful, abusive, or offensive
  • Attempt to reverse engineer, decompile, or disassemble any part of the App
  • Use the App in any way that could damage, disable, or impair the App or its servers
  • Attempt to gain unauthorized access to any systems or networks connected to the App
  • Use automated scripts or bots to interact with the App

6. Intellectual Property

All content in the App, including but not limited to text, graphics, logos, audio, and software, is the property of the Developer or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.

7. Third-Party Services

The App uses third-party AI services to process speech and generate conversational responses. These services are governed by their own terms of use and privacy policies. By using the App, you acknowledge that your voice input may be transmitted to third-party services for processing.

8. Disclaimer of Warranties

The App is provided "as is" and "as available," without any warranty of any kind, express or implied. To the fullest extent permitted by law, the Developer disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be error-free, uninterrupted, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by applicable law, the Developer shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the App. In no event shall our total liability to you exceed the amount you paid for the App (if any).

10. Termination

We reserve the right to suspend or terminate your access to the App at any time, for any reason, without notice. You may stop using the App at any time by deleting it from your device.

11. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes via the App or by updating the effective date above. Continued use of the App after changes constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Norway, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Norway.

Privacy Policy

Effective date: July 10, 2025

We are committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we handle it. We collect only what is necessary to provide the App's core functionality.

1. Data Controller

The data controller for SnakkeHjelp is:

Michael Joseph Redoble
Oslo, Norway
Email: mjredoble@gmail.com

2. Data We Collect

We collect the following categories of data:

  • Voice/Speech Input: Audio input you provide during speaking practice sessions. This is transmitted to a third-party AI service for processing and is not stored permanently by the App.
  • Usage Data: Anonymous data about how you interact with the App (e.g., session duration, features used). This helps us improve the App experience.
  • Device Information: Basic device identifiers (e.g., device type, iOS version) for diagnostic and compatibility purposes.

We do not collect your name, email address, or any account credentials. No account registration is required to use the App.

3. How We Use Your Data

Data is used for the following purposes:

  • To provide and operate the core language practice functionality
  • To improve the App's accuracy, content, and user experience
  • To diagnose and fix technical issues
  • To comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your data is:

  • Performance of a contract: Processing your speech input is necessary to deliver the core functionality you requested.
  • Legitimate interests: Usage analytics help us improve the App in ways that benefit all users.

5. Third-Party Services

The App integrates with third-party AI services to process speech and generate language practice content. Your voice input is transmitted to these services solely to fulfill your in-session requests. We encourage you to review the privacy policies of these providers. We do not sell your data to third parties.

6. Data Retention

Speech input processed during sessions is not retained by us beyond the session. Anonymous usage analytics may be retained for up to 12 months to support App improvement. You may request deletion of any retained data at any time (see Contact section).

7. Data Transfers

Your data may be transferred to and processed in countries outside Norway or the EEA, including the United States, where third-party AI service providers operate. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

8. Your Rights (GDPR)

If you are in the EEA, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request that we limit how we process your data
  • Portability: Receive your data in a portable format
  • Objection: Object to processing based on legitimate interests

To exercise any of these rights, contact us at mjredoble@gmail.com. We will respond within 30 days.

9. Children's Privacy

The App is not directed to children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided data through the App, please contact us and we will promptly delete it.

10. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Microphone Access

The App requires access to your device microphone to enable speaking practice. Microphone access is only active during an active practice session and is not used for background monitoring. You can revoke microphone access at any time in your device settings, though this will prevent core App functionality from working.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the effective date above or via a notice in the App. Your continued use of the App after changes constitutes your acceptance of the updated policy.

Contact

 

If you have any questions about these Terms or our Privacy Policy, or to exercise your data rights, please reach out:

Michael Joseph Redoble
Oslo, Norway
mjredoble@gmail.com

For general feedback about SnakkeHjelp, you can also reach out on Twitter / X or LinkedIn.

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